What is the term for setting up a new client's BE account, completing integration and filling out SFDC?

What is the term for setting up a new client's BE account, completing integration and filling out SFDC?

• A. Onboarding
• B. Provisioning
• C. Setup
• D. Configuration

Answer: (B)

Provisioning is the process that describes creating and enabling a new client’s BrightEdge account, configuring features, establishing integrations, and preparing related systems like SFDC. It specifically covers the hands-on setup and linking of services so the client’s environment is ready to use. Onboarding is broader and focuses more on guiding the customer through adoption and training after the account is set up. Setup and configuration refer to parts of the process, but they don’t encapsulate the full act of creating the account, enabling the integrations, and filling in CRM data. So provisioning best matches the described activity.

Provisioning is the process that describes creating and enabling a new client’s BrightEdge account, configuring features, establishing integrations, and preparing related systems like SFDC. It specifically covers the hands-on setup and linking of services so the client’s environment is ready to use. Onboarding is broader and focuses more on guiding the customer through adoption and training after the account is set up. Setup and configuration refer to parts of the process, but they don’t encapsulate the full act of creating the account, enabling the integrations, and filling in CRM data. So provisioning best matches the described activity.